Platform Upgrades

We are upgrading!

A planned technical upgrade to the Coinberry platform has been prioritized.

Our I.T. department is dedicated to rolling out a platform enhancement that will improve integration with the blockchain and scale with the extreme spikes in trading volume.

We are committed to providing a best-in-class financial platform and investor experience.

During this priority maintenance window, BTC withdrawals have been temporarily disabled while we test and deploy these platform improvements.

The security of our platform and investor’s accounts are our top priorities, we apologize for any inconvenience as we enhance transaction safety, speed and capacity.

We are proud to grow at the speed of the digital asset class and offer Canadians a trusted financial experience during some of the most exciting financial times in history.

Our support team is available to answer questions 24/7 by emailing, please direct all BTC withdrawal related inquiries to our help desk for the fastest service.